Free Live Chat Software for Website

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Quintdaily today comes up with an idea about the Free Live Chat Software for Websites. Whether you’re looking for the best live chat software for a small business website, using live chat on your website is essential to keeping customers and increasing revenue.  It is an excellent online support service tool because it combines real-time communications with the ability to provide instant help to customers.

Websites have a lot of free live chat software solutions, most of which offer functional solutions to businesses. There is great live chat software to help customers answer customer questions instantly and turn them into paid customers. , all of these types of live chat services work fully with any WordPress website.

The best Free live chat software solutions

Let’s take a look at some of the best free live chat software that can help you form better relationships and connect with your visitors. Let’s take a look at what their advantages, disadvantages, and ratings are.

TDEO Live Chat

TDEO is a live chat software solution for websites that enables you to connect with visitors in real time, through which you can automate messages and create chatbots using TDO like HubSpot.  You will be able to integrate TDIo with various software including SHOPIFY, WordPress, and Wix. TDIO offers premium plans and a free plan.     This includes up to 3 chat operators.  There will be chats with 100 unique visitors per month.

The advantages of this;

  •         You will get the best consumer support
  •         It has a clean and customizable interface.
  •         It comes with a quick setup.

The disadvantages of this

  •         Multiple triggers are not allowed for a single boat.
  •         There are no on-site settings that allow you to change the chat box location.

Free Chat

 Free Chat is a live chat software that is 100% free and does not require coding. Its best feature is that it can add live chat to your site without slowing down the website. With its thin and modern live chat designs, your chat box and button can be fully customised and matched with the design of the site within a few minutes.  It’s incredibly easy to sow. Similarly, you need to add multiple social media channels to your live chat. With this free live chat software solution you need to provide immediate responses to your customers and increase customer retention without relying on expensive software solutions.

The advantages of this;

  •         It’s very easy to use and set up on your site.
  •         Suitable for small businesses.
  •         You will be able to answer consumer messages even on the go from your messaging apps like WhatsApp Business or Instagram.

The disadvantages of this;

  •         This would be insufficient for medium to large businesses, in which case it is suggested to go for paid live chat software such as Intercom. Otherwise, there is no more convenient service available for your business size.

Smart Sup

Smart sup is a good option when it comes to multichannel management, using this live chat software to be able to respond to your customers’ emails, chats, and Facebook messages. It also comes as a mobile application to chat with your customers on the go.  The reason why people like smart Sup more is because it has a file-sharing feature that allows you to send a photo or document using its drag and drop. It also has a chatbot where users can send personalised messages, as well as another key feature of the smarts is the video recording feature that records visitors’ behaviours. It always has an independent plan and paid plans.

The advantages of this;

  •         It can email when a user leaves the chat section.
  •         This is a user-friendly interface.
  •         User sessions are recorded on the screen.
  •         It has a mobile app.

The disadvantages of this;

  •         Some users have also reported that notifications are not shown on the Android app.
  •         Similarly, office hours cannot be adjusted in its free version.

JivoChat

JeevoChat, the highest-rated mobile customer support app on the App Store, empowers support teams to handle chats from various platforms, including websites, emails, Telegram, Facebook, and WhatsApp. Colour-coded chats, message sneak-peek, canned responses, hotkeys, active chat, and other interesting bio-chat features. The free base version is limited to the first five agents but includes unlimited websites and chats.

The advantages of this;

  •         Under certain conditions, visitor information such as location, name, and email address are provided.
  •         Colbeck Feature
  •         As well as the ability to see users type in before clicking on ‘Send’.

The disadvantages of this;

  •         Inability to get in touch with customers who leave it after saying the chat
  •         Limited SMS features
  •         How often the chat box on the web page pops up makes users uncomfortable.

My Live Chat

With My Live Chat, agents can have multiple chat sessions at the same time, so they run on separate room tabs for sessions. You can customise visitor pop-up messenger by adding your company logo and agent photo, which is fun to match live chat with your brand image. My Live Chat eliminates spelling errors There is also a spell checker feature. It’s a live chat with remarkable features that allow you to start a chat with your website visitors.

Its other features;

  •         Typing Indicator
  •         File Transfer
  •         firewall support
  •         Geolocation
  •         Multi-language support
  •         Canned Responses

The advantages of this;

  •         It’s easy to implement
  •         Working hours should be better adjusted for their availability.

The disadvantages of this;

  • No bot function for automatic answers
  • Lack of proper product onboarding
  •   Inability to customise the chat button in the free version
  •       Non-helpful consumer support.

Live chat is now so widely available on websites that the numbers behind its dating prove why. Customers are likely to remain loyal, engage on the positive edge of the mouth, and spend up to $500 extra per month with businesses that provide effortless live chat experiences.  It’s more. 79% of businesses say offering live chat has had a positive impact on sales, revenue, and customer loyalty.  But while there are so many options on the market, there remains a question of which one you should choose. So you need to look at what you can expect in most live chat tools and then explore the top 25 free live chat software programs out there and the features that make them different.